Frequently Asked Questions (FAQs)

1. What is Servis.work?

Servis.work is a commission-free freelance marketplace where buyers can connect with professional service providers (sellers) across a variety of categories, including handyman, construction, business services, and more.

2. How does Servis.work work for buyers?

Buyers can browse through various service categories, contact sellers, and hire professionals directly through the platform. There are no fees for buyers, and they can negotiate directly with sellers.

3. How does Servis.work work for sellers?

Sellers can sign up for free, list their services, and start receiving job requests. To access advanced features, sellers can subscribe to one of the premium packages.

4. Is there a fee to use Servis.work?

Buyers use the platform for free, and sellers can access a free package. Sellers who want additional features can choose a subscription package with no hidden fees.

5. What kind of services can I find on Servis.work?

Servis.work offers a wide range of services including handyman, construction, plumbing, electrical, video and animation, graphic design, business and accounting, and many more.

6. How do I sign up as a buyer or seller?

To sign up, simply click on the "Register" button on the homepage, fill in the required details, and verify your email. You can then start using the platform as a buyer or seller.

7. What payment methods are accepted?

Payment methods vary between buyers and sellers, as Servis.work allows direct negotiation between them. Sellers who subscribe to premium plans can pay using standard online payment methods like credit/debit cards or PayPal.

8. Is there a rating or review system for sellers?

Yes, buyers can leave ratings and reviews for sellers based on their experience. This helps other buyers make informed decisions when hiring service providers.

9. How can I resolve a dispute with a seller or buyer?

If there is a dispute between a buyer and a seller, we recommend trying to resolve it through direct communication. If this doesn’t work, you can contact Servis.work support for assistance.

10. Can I upgrade my seller account to a premium plan?

Yes, sellers can upgrade to premium packages to unlock advanced features such as increased visibility, enhanced analytics, and priority listings.

11. What is the free package for sellers?

The free package allows sellers to list their services, contact buyers, and start receiving job requests with basic platform features. Additional premium features are available through subscription plans.

12. Can I cancel my subscription plan as a seller?

Yes, sellers can cancel their subscription plans anytime. However, the subscription fees are non-refundable, and you will continue to have access to premium features until the end of the billing cycle.

13. Is there a mobile app for Servis.work?

Currently, Servis.work is accessible through any web browser on both desktop and mobile devices. We are working on developing a mobile app for better user convenience.

14. How can I contact customer support?

You can contact Servis.work customer support through our "Contact Us" page. We are here to help with any issues or questions you may have.

15. How is my data protected on Servis.work?

We take data protection seriously. Your data is securely stored on our Azure servers, which follow strict security protocols. We do not share your personal data with unauthorized third parties.