Privacy Policy

Introduction
 At Servis.Work, a project owned and operated by Gromman LLC, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal data, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect
 We collect the following types of personal data to provide our services:

    • Contact Information: Name, email address, phone number, and physical address.
    • Verification Information: Identification documents, such as a driver’s license or ID card, for verification purposes.
    • Financial Data: Payment details, including card information, for processing subscription fees and transactions.
    • OTP Verification: Mobile numbers provided for receiving a One-Time Password (OTP) for specific events, including account creation and updates.
How We Use Your Data
    • Provide and enhance our services.
    • Communicate with you, including updates, promotional offers, and support.
    • Conduct identity verification and secure platform access using OTPs.
    • Process payments and manage subscriptions.
OTP Verification
    1. Account Creation: Users must verify their mobile number during the initial registration process by entering the OTP sent to their number.
    2. Mobile Number Verification: If users add or update their mobile number, an OTP will be sent to the new number for verification.
    3. Security Verification: OTP verification may be required for certain actions, such as recovering an account or making sensitive changes to the account settings.
By providing their mobile number, users consent to receive OTPs for these purposes. This process ensures secure access and protects against unauthorized activity.
The information gathered during the SMS opt-in process will not be shared or sold to third parties, especially for promotional purposes.

Sharing of Data with Third Parties
    • Payment Processing: To manage subscriptions and payments securely.
    • Platform Performance: To enhance user experience through API integrations and marketing platforms.
We ensure that all third-party providers adhere to strict data protection standards and only use your data for authorized purposes.

Data Security and Protection
    • Storing it on secure Azure servers with industry-standard encryption and security protocols.
    • Restricting access to authorized personnel only.
    • Implementing robust measures to prevent unauthorized access, misuse, or data breaches.
User Rights: Access and Deletion
    • Access: You have the right to request access to the personal data we hold about you at any time.
    • Deletion: If you wish to delete your account, you can contact us to initiate the process. Once an account is deleted, all associated personal data, including mobile numbers used for OTPs, will be permanently erased from our systems within 6 months, in accordance with our data retention policies.

End User License Agreement (EULA) and Community Standards

By registering on Servis.Work and using our platform, you agree to the following End User License Agreement (EULA) and Community Standards. These terms ensure a safe, respectful, and secure environment for all users.

1. No Tolerance for Objectionable Content or Abusive Users

Servis.Work strictly prohibits any objectionable, abusive, discriminatory, or harmful content or behavior. This includes, but is not limited to:

  • Hate speech, harassment, or threats
  • Sexual, violent, or explicit content
  • Discriminatory remarks based on race, gender, religion, or ethnicity
  • Spam, scams, or misleading information

Users found violating these terms will be removed from the platform without notice.

2. Content Moderation and Filtering

We maintain content moderation filters to identify and block objectionable content before it reaches users. This includes automated and manual reviews of submitted information, listings, and communications.

3. Reporting Objectionable Content

If you encounter any content that you find offensive, harmful, or in violation of our policies, please report it immediately. You can do so by:

Our moderation team will review all reports within 24 hours and take appropriate action, including removal of the content and, if necessary, permanent suspension of the offending user’s account.

4. Blocking and Managing Users

Servis.Work provides functionality to block and manage interactions with other users. If you feel uncomfortable or harassed, you can use this feature to prevent further communication from that user.

5. Enforcement

Servis.Work is committed to swift and strict enforcement of these standards. Any user account associated with objectionable content may be:

  • Suspended temporarily or permanently
  • Deleted entirely, including associated data
  • Reported to relevant authorities, if applicable

We reserve the right to take legal action if abuse or violation of terms is deemed severe.