Privacy Policy

Introduction
At Servis.Work, a project owned and operated by Gromman LLC, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal data, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect
We collect the following types of personal data to provide our services:

• Contact Information: Name, email address, phone number, and physical address.

• Verification Information: Identification documents, such as a driver’s license or ID card, for verification purposes.

• Financial Data: Payment details, including card information, for processing subscription fees and transactions.

• OTP Verification: Mobile numbers provided for receiving a One-Time Password (OTP) for specific events, including account creation and updates.
  
  

How We Use Your Data
Your personal data is used to:

• Provide and enhance our services.

• Communicate with you, including updates, promotional offers, and support.

• Conduct identity verification and secure platform access using OTPs.

• Process payments and manage subscriptions.
  
  

OTP Verification
To ensure the security of our platform and user accounts, OTP (One-Time Password) verification is required during the following events:

1. Account Creation: Users must verify their mobile number during the initial registration process by entering the OTP sent to their number.
2. Mobile Number Verification: If users add or update their mobile number, an OTP will be sent to the new number for verification.
3. Security Verification: OTP verification may be required for certain actions, such as recovering an account or making sensitive changes to the account settings.

By providing their mobile number, users consent to receive OTPs for these purposes. This process ensures secure access and protects against unauthorized activity.
The information gathered during the SMS opt-in process will not be shared or sold to third parties, especially for promotional purposes.

Sharing of Data with Third Parties
We may share your data with trusted third-party service providers for the following purposes:

• Payment Processing: To manage subscriptions and payments securely.

• Platform Performance: To enhance user experience through API integrations and marketing platforms.

We ensure that all third-party providers adhere to strict data protection standards and only use your data for authorized purposes.

Data Security and Protection
We prioritize the security of your personal data by:

• Storing it on secure Azure servers with industry-standard encryption and security protocols.

• Restricting access to authorized personnel only.

• Implementing robust measures to prevent unauthorized access, misuse, or data breaches.
  
  

User Rights: Access and Deletion

• Access: You have the right to request access to the personal data we hold about you at any time.

• Deletion: If you wish to delete your account, you can contact us to initiate the process. Once an account is deleted, all associated personal data, including mobile numbers used for OTPs, will be permanently erased from our systems within 6 months, in accordance with our data retention policies.