Refund and Cancellation Policy

Introduction
At Servis.work, we operate on a commission-free model for both buyers and sellers. Buyers can use the platform for free, and sellers can access both free and premium features through subscription packages. This Refund and Cancellation Policy outlines how refunds and cancellations are handled.

No Refunds for Subscription Packages
Sellers who subscribe to premium packages are not eligible for refunds, as all sales for paid features are final. We recommend that sellers carefully review the subscription details before purchasing.

Refunds for Double Payments
In the event that a seller accidentally makes a double payment for a subscription package, we will review the transaction and process a refund for the additional charge. Refunds are typically processed within 14 days but may take up to 60 days in certain cases.

Refund Eligibility
Refunds will only be considered in cases of billing errors, such as double payments. No refunds will be issued for services that have already been provided or for disputes between buyers and sellers.

Requesting a Refund
To request a refund due to a billing error, sellers must contact us via the "Contact Us" page within 14 days of the payment. Our team will review the request, and if approved, the refund will be processed promptly.

Refund Timeline
Refunds will typically be processed within 14-60 days, depending on the complexity of the case and the payment method used. Sellers will be notified once the refund has been issued.